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The official policy

Cool Dude Warranty.

Yes, that's the real name — because that's the whole policy. Be cool, tell us what's going on, and we send you new product.

  • No registration
  • No claim forms
  • No fine-print maze
Tell us what's going on
How it works

Three steps. No paperwork.

  1. Talk to us

    Something not right? Reach out and tell us what happened — what you coated, how you prepped, what you're seeing. Photos help. That's the whole claim form.

  2. We figure it out together

    We'll look at the surface, the prep, and the conditions with you, and work out what happened.

  3. We make it right

    If the product let you down, we send fresh product on us. Arrived damaged or wrong? Replaced, no return shipping. Simple as that.

Our side of the deal

We're straight with you. Be straight with us.

Every bottle ships sealed in aircraft-grade aluminum and made to spec. Applied to a properly prepped surface, it performs — that's the part we stand behind, and why the warranty can be this simple.

Prep and application matter. Skipping decon and prep is the most common reason a coating fails. Tell us what actually happened — even if the answer is "I rushed it" — and we'll still work with you. That's the deal.